By Kimberly Reyes (@CommDuCoeur)
In true double-rainbow spirit (“but what does it MEAN??”), Apple.com changes its landing page to the above graphic, leading all of us to wonder if Steve Jobs will finally announce that he is an alien from outer space who has come to take over our planet.![]()
I kid.
I could spend this time speculating as to what the big announcement could be…I’m willing to bet money that iTunes will finally offer streaming music to its customers – which is exciting indeed, since I’m still mourning the death of Lala.com.
Being a marketer, I am not so much fascinated with the announcement itself as I am with the effect of the announcement. Let me explain: back in May, Rachael Rettner wrote an article for LiveScience on Apple Obsession: The Science of iPad Fanaticism, in which she points out that people who did not necessarily need the iPad to complete any immediate task still stood on long lines to be one of the first to own one.
…which we totally did, by the way.
Why is it, then, that anticipation of a new Apple product usually outweighs excitement over the product once it’s actually in our hands? We’ll have to dig into Apple’s history for this one.
If you talk to former Apple CEO John Sculley, he would argue that Apple is a product marketing company before it is a tech company. In 1983, Apple tapped the Senior Vice President of Marketing at Pepsi to begin Apple’s transition into a consumer lifestyle brand. While Sculley’s tenure at Apple was marked by a number of failed product expansions that eventually got him ousted from the company, it was an important first step in shaping Apple’s brand identity.
Fast forward to present day, and it’s clear that Apple has found its marketing sweet spot. Chris Morrison of BNet outlined Apple’s innovative business model, which has some surprising approaches to branding. Here’s how I break it down:
1. Identity
Owning an Apple product has as much to do with the owner as it has to do with the product itself. The Apple logo serves as a badge for most consumers, conveying certain personality type that is creative, witty, productive, and cool (among other things).
2. Elitism
Some people may call Steve Jobs arrogant, but when he says he’s going to create something that will change the world, people believe it. Sometimes people believe it even without knowing what it is. This is because Apple has done an amazing job at building confidence in the brand rather than the product by forgoing false modesty.
3. Dependability
When specs for the iPad were released, a lot of people were disappointed, myself included. “Why does Steve Jobs always undersell?” I thought to myself. The answer: because delivering on his promise is an absolute must and failure is unacceptable. Don’t think for a second that Steve Jobs couldn’t have built a camera into the iPad; he simply didn’t think he could do it in time. That, and what would be left for him to build into the iPad 2?
4. Social
Here it is, the meat and potatoes of my blog post. Apple chose to release that enigmatic message about its iTunes announcement because it got us talking. I’m writing about it, you’re reading about it, the whole World Wide Web is probably buzzing about it. Apple knows that the key to a consumer’s heart is playing a little hard-to-get.
What it all comes down to is, Apple gives us something to talk about. In the tech industry, a lot of us are walking up to our co-workers and friends saying “so, what do you think tomorrow’s announcement is going to be?” And even if that person didn’t visit Apple.com or startup iTunes today, they’ve suddenly got Apple on the brain.
That’s genius.
Can't Attend World Usability Day in Bogota, Colombia? Watch it LIVE, now!
By Kimberly Reyes (@CommDuCoeur)
A month ago, we announced that Zemoga would be sponsoring this year’s World Usability Day, organized by our very own Natalia Vivas.
Natalia has made it her personal mission to motivate, educate and inspire society to adopt an attitude towards technological creativity that is focused around ease of use and accessibility. Read more
So…what exactly are "Ztickies"?

By Kimberly Reyes (@CommDuCoeur)
Ah, Post-Its: weapon of choice for the creative. But when you’re as creative as the Z-Team, you tend to have enough used Post-Its lying around to start your own landfill. Totally not green.
“Ztickies” is an initiative that transforms a blank wall in our Bogota office (wait…we have blank walls?!) into a work of art, by collecting everyone’s used stickies instead of discarding them. It’s a work-in-progress, but as you can see from the photo above, it’s shaping up pretty well 🙂 Read more
Search Science?
By Russ Ward (@RussCWard)
In the past few weeks, I have had several conversations with the guys I work with over words that appear to have different meanings. OK, so we had an intellectual debate (for me at least).
In the middle of the disagreement, the word “semantics” was loosely thrown around to justify the differences in word interpretation. When our argument included a phrase like “well really, its just semantics and that I was just splitting hairs,” I took it as a sign that there can be a differing opinion over very slight contextual differences in words and left it at that (jeez).
Friday Fun with the Bogota ZPeeps!
I know that many of you have wished you could just get up and shuffle off to work Snooki-style in your plush Homer Simpsons…well today, that’s what the fine folks in our Bogota office got to do! Check out their slipper-themed Friday fun! Do you have some wacky footwear to share with us? Send us pics or tell us in the comments!
Adobe Max and the Open Web
By Andres Garcia (@oagarciar)
Months ago at the Google IO conference, Google’s Vice President of Engineering, Vic Gundotra gave us a taste of this year’s Adobe Max event with one phrase: “part of being open means that you are inclusive, rather than exclusive” – a clear message to Apple. He concluded his presentation with: “It turns out that on the Internet, people use Flash.” Read more
The New MySpace: A Place For Fans
By Kimberly Reyes (@CommDuCoeur)
How long has it been since you logged into MySpace? If you’re like me, you’ve abandoned your profile so long ago that the background graphic expired, the embedded video no longer exists on YouTube, some of your favorite bands are no longer together, and half of your top friends have deleted their profiles. Read more
A Wicked Good Time in Wilton!
Thanks to everyone who came out this past weekend to the Wilton Chamber of Commerce Halloween parade and party hosted by Zemoga! Check out some adorable pics of all the gals and ghouls in their great get-ups (including DJ’s daughters as the Queen of Hearts and the Mad Hatter from Alice in Wonderland):
What if Twitter Were A Game Instead of a Microblogging Service?
By Kimberly Reyes (@CommDuCoeur)
The answer to that question is a new Twitter client called Super Twario. We learned about this innovative new way to interact with Twitter via Martin Bryant at The Next Web, and now we’re going to dish on why we find it so interesting. Read more
Today's Fun Friday Theme in the Bogota Office: "Monochromatic"
No pot of gold at the end of this rainbow…but a whole lot of lovely faces to brighten your day! (Click for larger image)




